Tag Archives: IICRC

Avoid Damaging Your Office Carpet With These Expert Tips

Carpet looks great in your workplace and feels comfortable underfoot, but it comes with a big downside—one accidental spill can leave a nasty, hard-to-remove stain.

“No big deal, this won’t be hard to get out,” you may think after spilling your morning coffee all over the floor.

It seems everyone has their remedy for getting rid of carpet stains, using anything from baking soda and shaving cream to renting a carpet cleaner from a local store and everything in between. While some of these homemade solutions can certainly help get rid of stains (if performed right), it’s better to trust the experts for a truly effective deep cleaning. Here’s why:


Likelihood of Office Stains

Your commercial office is a busy place. If it is anything like ours, the pace and daily foot traffic are heavy.  Normal wear and tear is bad enough, causing your carpets to look dirty and dingy.  And that high pace, unfortunately, comes with a higher chance of drops and spills.

You may not be able to keep up with the number of stains on your own. Just when you think you’ve gotten rid of one carpet stain, another will appear – almost as if you are playing a game of whack-a-mole. If you’re trying to tackle a carpet that already has several stains, or is marred with heavy foot traffic, then you’ve got a lot of work ahead of you.


Cleaning Stains Is Time Consuming

Finding the time to purge your office carpet of stains during the 9 to 5 grind can be difficult, especially if you have big assignments stacked up and important meetings to attend.

Depending on the severity of the stains, getting rid of them with DIY methods might not be as simple or quick as dabbing them with a white cloth and using Red Out, or other everyday solutions such as white vinegar, dish soap with water, or club soda. Deep stains may take hours and several rounds of treatment to disappear, and it can be hard to carve out time during your work day to focus on this when you have more pressing things to work on.

Removing some stains might even require you to move around furniture or prevent employees from stepping in the affected area(s) for a little while, which can interrupt your office’s productivity. And who wants to be stuck at the office cleaning stains after hours?


You Might Make It Worse

No matter how detailed those Internet DIY instructions are, attempting to clean your carpet on your own could result in a worse stain.

You could make the common mistake of rubbing the stain instead of dabbing, which just pushes your stain deeper into the carpet. Alternatively, you might find a set of less-than-trustworthy instructions online and use a solution that only damages your carpet more.

Unless you’ve received the same training as carpet professionals and know how best to tackle carpet stain removals inside and out, your carpet problem might just get bigger if you try to fix it on your own.

When you hire an established, reputable and certified carpet cleaning company, these trained professionals will know the right process that needs to be used to clean your carpets and remove those pesky stains properly.

They will also provide recommendations to properly maintain your carpets as proper maintenance is a key to keeping your carpets clean, minimizing the impact of stains, and looking their best.  These maintenance packages will also help keep your carpets healthy by extracting all the dirt and debris trapped deep within your carpet fibers, which can be cause for health concerns if not properly removed.


Trust the Professionals for Your Commercial Office Carpet Cleaning

If your office or commercial space in Northern Virginia or Washington DC needs carpet cleaning, contact Mister Kleen! Since 1976, Mister Kleen continues to serve the DC metro region with expert commercial and high-security carpet cleaning services.

Mister Kleen can apply a variety of carpet cleaning methods to get rid of stubborn stains and restore your carpet, and their highly trained and skilled carpet cleaning technicians are dedicated to customer satisfaction and attention to detail.

In addition, Mister Kleen is certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). This certificate is earned through study, experience and successful completion of formal, written examinations, and maintained by completing continuing education credits.

Schedule Your Free Carpet Cleaning Quote Today


Mister Kleen is a leading provider of contract cleaning services to Commercial and High Security facilities since 1976. Our primary service area is the DC Metro region. We also provide a variety of interior and exterior specialty services. 

Three Questions to Have Answered Before Hiring a Carpet Cleaning Company

Your first impression is a lasting one. This is particularly the case with your carpets, which represents a significant interior investment that gets a lot of foot traffic.

Below are three tips we have provided to help you in your quest to ensure you hire the right company to improve the appearance and health of your carpets.

Tip 1 – Is the Company Certified by a Reputable Organization?

It would not be wise to receive medical treatment from an unlicensed practitioner, nor would it be smart to hire a carpet cleaning firm that is not certified by a reputable organization.

Companies that are certified by a reputable organization are trained experts to avoid making mistakes such as using the wrong processes, equipment, and chemicals on your carpets.

How to find a certified carpet cleaning firm?

The main body that oversees the carpet cleaning industry is the Institution of Inspection Cleaning and Restoration Certification (IICRC). Cleaning companies that have the IICRC seal of approval are deemed to be “experts” in the knowledge and execution of properly cleaning carpets. These certified companies are in it for the long haul and are not some fly-by-night operation.

The IICRC certification cannot be bought. Carpet cleaners must earn the certification through study, experience and successful completion of formal, written examinations. Cleaners who are certified by the IICRC have in effect earned a degree in carpet cleaning.

The IICRC website lists certified organizations within your area. Just choose your region, then enter your zip code to find local certified firms close to your facility.

By using a company that is certified by the IICRC, you not only improve the health and appearance of your carpets, you also prolong the life of your investment.

Tip 2 – How long has the company been in business?

Are you calling a small fly-by-night company to save money on cleaning your carpets? Or, are you reaching out to an established, reputable, and certified company to properly clean your carpets and improve the health of your indoor environment?

Not using the right products, processes and equipment to extract indoor air pollutants and restoratively clean your carpets can lead to greater health concerns. According to the American Lung Association, a higher level of indoor air pollution “contributes to the development of infections, lung cancer, and chronic lung diseases such as asthma.”

Also, indoor air pollution can cause headaches, dry eyes, nasal congestion, nausea, and fatigue. All of these factors lead to indoor environmental health issues, which play a significant role in lowering your level of productivity, not to mention how well you feel. This is why hiring a reputable company that specializes in cleaning carpets for both health and appearance is the way to go.

Also, when seeking the right company, be sure to investigate their track record working in similar environments. Not all carpet cleaning companies are the best fit for your needs.

For instance, a company that specializes in cleaning residential homes may not be the right fit to clean a large number of carpets in a school or commercial office facility. Using such a company may end up costing you a lot more in labor dollars as they may not have the correct equipment to clean your carpets efficiently.

Tip 3 – Did you receive a carpet cleaning recommendation?

Any carpet cleaning company can send you a quote, but does that quote include a recommendation of the right process to use?

There are two primary methods to use when cleaning your carpets – dry or wet clean.

Dry cleaning can involve any of the following methods:

  • Dry foam – includes an application of shampoo on your carpet, which is then left to dry. Once dried, the shampoo is extracted through a vacuum.
  • Dry-chem – this process is similar to the dry foam method. The main difference, however, is that when a dry-chemical is used, a large cotton bonnet is set on your carpet. Using a machine, the bonnet spins from side-to-side, absorbing the dirt in the carpet. After the bonnet is saturated with dirt, another cotton bonnet is applied. This process is referred to as “Bonnet Cleaning.”
  • Dry-compound – spreads an absorbent mixture that looks like wet sawdust all over your carpet. A machine is then used to brush the mixture into the carpet. Then when the mixture is dried, a vacuum cleaner is used to extract the material out of the carpet.

Neither of these options is the most effective as they can leave a residue that is hard to remove and can destroy your carpet fibers.

Wet clean via hot water extraction

If your carpets have not been cleaned in a while, then a more appropriate and effective method to clean your carpets is through a wet cleaning approach via hot water extraction.

With this method, a hot water cleaning solution under high pressure is forced into the carpet and then extracted immediately back out of the carpet. This process can be performed using either a portable machine or truck mount.

If you have carpet tiles and/or sensitive wiring underneath your carpet tile, then hot water extraction is not the way to go. A more appropriate use under these scenarios would be to use a low moisture encapsulation (LME) method.

The LME method is a newer technology that has recently become an accepted way for commercial and residential carpet deep cleaning. Encapsulation carpet chemicals are manufactured with ingredients that do not leave a harmful sticky residue on the carpet. They also have a crystalline polymer included that is designed to trap and hold any remaining soil that is left behind in the cleaning process. When the carpet dries, the crystalline and soil are vacuumed up during the next dry vacuum cycle.

The LME method is also recommended to be a good interim cleaning/maintenance process in between hot water extraction cleanings. Encapsulation cleaning keeps carpets cleaner for longer periods of time compared to other methods, and this method also avoids the drying time of carpet extractions as carpets can be immediately walked on.

While you may think hiring any carpet cleaning company will suffice, in reality, it won’t. Your carpets trap many pollutants, which can be toxic to your health. Hiring a professional carpet cleaning provider that is reputable and certified by the IICRC, and provides the right recommendations to clean your carpets to improve their health and appearance is the way to go.


Mister Kleen is a leading provider of contract cleaning services to Commercial and High Security facilities since 1976. Our primary service area is the DC Metro region. We also provide a variety of interior and exterior specialty services.

The Importance of Cleaning Your Carpets and Upholstery this Spring

Spring is officially here, which means it’s time for a spring cleaning of your carpets and upholstery!

Most offices elect to have their carpets and upholstery restoratively cleaned this time of year. This makes sense considering all the salt, sand, dirt and debris that has been tracked inside from the winter months.

While appearance of your carpets and upholstery absolutely matters, at Mister Kleen we are also a strong proponent of making sure your indoor environment is as healthy as can be. This means making sure your carpets and upholstery are properly cleaned and extracted of all the dirt and debris trapped deep within their fibers that would otherwise continue to pollute your indoor environment if not removed.

Have you ever seen what comes out of your carpets and upholstery while they are being restoratively cleaned?

The photo below is what can be found inside your carpets, which isn’t pretty to look at:

Dirty Water Carpet Extraction

We want you to be as healthy as can be, and providing a heathier indoor environment will benefit your overall well-being.

Below are some articles we’ve published in the past that can help further educate you on proper cleaning of your carpets and upholstery:

Is Your Cleaning Company Hurting Your Carpets?

Why Your Upholstery Needs a Clean Makeover This Spring

If you are in need of a complimentary quote from a certified company by The Institute of Inspection Cleaning and Restoration Certification (IICRC) this spring, then certainly let us know. We’d be more than happy to help improve the health of your indoor environment.Request a Quote

Mister Kleen is a leading provider of contract cleaning services to Commercial and High Security facilities since 1976. Our primary service area is the DC Metro region. We also provide a variety of interior and exterior specialty services.


Is Your Cleaning Company Hurting your Carpets?

Commercial cleaning companies are not made equal. Many companies don’t have the means to fully train their staff to be competent in every cleaning discipline. This is especially true when it comes to restorative carpet cleaning.

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) has recently released a list of eight (8) common carpet-cleaning mistakes that could be shortening the life of carpets. Below is a quick snapshot from the article of these eight mistakes to avoid:

1.     Rough treatment of carpets, such as intense scrubbing or scraping, wears away at fibers and is usually unnecessary. Scrubbing may only truly affect the surface of your carpet, and in some cases can result in stains to penetrate deeper within the fibers.

 2.     Slow treatment of a stain, or not reacting quickly enough allows the stain to set. When a stain is not attended to right away the stain can soak through the carpet and padding below making it virtually impossible to remove the stains.

 3.     Using the wrong product on a stain can not only be ineffective, but can also make matters worse. An intimate knowledge of carpet cleaning products is important for any cleaning professional.

4.     Not testing a new product can be a costly mistake. Professional cleaning companies train their employees to test new products before using them on carpets.  Different materials have varying strength and tolerance to different compounds.

 5.     Misusing deodorizing powder. Deodorizing powder is an excellent tool that maintains a fresh scent, but it is no substitute for a good cleaning. Overusing this product can lead to build up in carpets, and vacuuming alone may not get the product fully up.

 6.     Chemical overuse is a common mistake. Cleaning products are helpful, but when they are overused they can cause damage to carpets.

 7.     Lack of professional cleaning is possibly the most damaging for carpets. Property managers, landlords and business owners can cut the lifetime of their carpets in half by trying to self-clean carpets on their own, or by hiring a company not trained or certified to restoratively clean their carpets. When you have a medical problem you’d more than likely seek advice from a doctor. When it comes to your carpets, you need to receive the same advice and care from a trusted and certified organization.

 8.     Renting equipment is not always a safe bet. Faulty or old equipment can be costly and ineffective.

If your office is in need of professional carpet cleaning, it’s important to contact a company with a good reputation. Double check that the company you choose to hire trains their employees in the various elements of professional carpet cleaning.


Mister Kleen is a leading provider of contract cleaning services to Commercial and High Security facilities since 1976. Our primary service area is the DC Metro region. We also provide a variety of interior and exterior specialty services.


5 Misconceptions of Concrete Floor Maintenance

With its affordability, sturdiness and sleek design options, concrete has become a popular flooring material inside commercial and high security facilities. While one major advantage of having concrete floors is their ease of maintenance, there are common misconceptions on the proper restoration and maintenance of these floors.

A recent article on CleanLink shares an excellent list of common misconceptions provided by the Institute for Inspection Cleaning and Restoration Certification (IICRC). Such misconceptions include:

Misconception 1 – Chemicals aren’t required when cleaning concrete floors. Dirt and debris that make any floor dirty can also be found on concrete. Safe cleaning chemicals are used to break these substances down so they can be removed.

Misconception 2 – All concrete walking surfaces are the same. There are two major kinds of concrete walking surfaces: coated surfaces and polished surfaces. Depending on the material of the coating and the mechanical procedure of the polishing, surfaces may be more or less durable or prone to wear and tear. It is vital to consider the kind of surface you have before deciding on a concrete floor maintenance program.

Misconception 3 – The cleaning staff knows how to clean concrete floors. Many cleaning companies may seem like they know the proper materials and processes for concrete floor maintenance, but few have the extensive experience or training. It is imperative that you select a company that can provide the proper care of your concrete floors and have the credentials to back up their claims.

Many manufacturers recommend IICRC certified firms to care for their warrantied products. The IICRC certification cannot be purchased-it is earned through study, experience and the successful completion of formal, written examinations, and maintained by completing continuing education credits.

Misconception 4 - Concrete lasts just as long if it isn’t maintained. Concrete, just like any other surface, requires proper maintenance to maximize its longevity. The quality of the coating along with how the floor is maintained will help determine the longevity of your concrete floors. For surfaces that are mechanically polished the restorative methods used along with the execution of those methods will define how long your concrete floors will last.

Misconception 5 – The amount of soil and the type of soil do not impact how a concrete floor is cleaned. The type and amount of soil, along with the amount of foot traffic will determine the restorative cleaning and frequency that needs to take place on your concrete floors. Concrete floors should be treated no different than any other type of hard floor surface with regards to soil levels.

To read the full CleanLink article click here.

Ultimately, proper restorative care and maintenance is vital for the health and longevity of your concrete floors. A certified and trained concrete floor technician will recommend a proper restoration and maintenance program based on the type of surface and the amount of soil and traffic levels you have.

If you have a question regarding the restoration and maintenance of your concrete floors then please contact us. We are more than happy to help you protect one of the best interior investments inside your facility.


Mister Kleen is a leading provider of contract cleaning services to Commercial and High Security facilities since 1976. Our primary service area is the DC Metro region. We also provide a variety of interior and exterior specialty services.


Three Carpet Cleaning Tips this Holiday Season

Have you ever entered a home or business and your eyes immediately focused on how dirty the carpets are?

Your first impression is a lasting one. This is especially true with your carpets.

Below are three practical tips to improve the appearance and health of your carpets this holiday season:

1)    Choose a Restorative and Preventative Method

There are many methods used to clean carpets (vacuuming alone is not one of them). It’s important to choose a method that not only provides a great appearance, but also restores your carpets back to life. Check out Mister Kleen’s recommended restorative carpet maintenance methods for some general tips.

2)    Determine your Return on Investment (ROI)

Carpets represent one of your largest interior investments. When choosing a preventative maintenance method it is imperative that you select a program that will routinely remove soils from your carpets before damage occurs. The more foot traffic your carpets receive the more often you will want to schedule a cleaning.

3)    Go Pro

Would you rely on advice about your health from someone other than your doctor? Chances are you wouldn’t.

Much like your own personal health, the health and overall well-being of your carpets ought to receive advice from a trained and certified carpet cleaning professional.


IICRC Certified LogoThe Institute of Inspection Cleaning and Restoration Certification (IICRC) is a non-profit organization that certifies and develops standards for inspection, cleaning and restoration among building service contractors. The IICRC also serves as a valuable consumer referral source for certified technicians and firms, of which Mister Kleen is a member.


Ultimately, following these three tips will help you determine the best option(s) and method(s) your carpets need for optimal appearance and health.

Don’t wait until your carpets appear dirty. Inquire a free consultation with a Mister Kleen carpet cleaning professional today!


Mister Kleen is a leading provider of contract cleaning services to Commercial and High Security facilities since 1976. Our primary service area is the DC Metro region. We also provide a variety of interior and exterior specialty services.