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 As we enter a new year, we continue to deal with the economic challenges
that have faced all of us in one form or another. From the volatile real
estate market to national unemployment over 10%, these indeed are uncertain
times for all of us. In every down market, we look for opportunities to grow
and improve our Company and this time around is no different. One opportunity
we found was great hiring opportunities and we have enhanced our
Team. Another is improving our infrastructure by upgrading our phone system,
computers, etc. These investments will ensure we are prepared for our
continued growth as the markets rebound. I want to personally thank all of
our outstanding employees and clients for your continued support. Mister
Kleen celebrates our 34th year in business this year and without you, we
would not have been afforded the level of success we have accomplished together.
We appreciate you and will make every effort to never take you for
granted.
All the best in 2K10!
Ernest Clark, Jr., CBSE
President

In October, Mister Kleen held an
Open House and Wine Tasting
event for our clients, friends and various
industry individuals. A fall theme
was presented with fall colors and
pumpkins. A tour of the Mister Kleen
main headquarters was given and lots
of good food was eaten and excellent
wine was sampled. Howard Cohen
from Daycon, our long time vendor
partner was our guest sommelier and
led us in discussions on the various
types of wines that were sampled.
Tammy Shapiro, Director of Business Development coordinated the very successful
event and it was a special evening for all. (More photos on page 2)
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In case you have missed us, we’ve been busy lately.
Some of our most recent activities that have kept us
busy with the various
organizations involved
with facilities
management are as
follows: In June, we
were a corporate
sponsor and sponsored
a hole at the annual
IFMA Golf
Tournament located at
Potomac Ridge Golf
Course in Waldorf,
Maryland. We also attended
the AOBA Green Conference in late September at the
Capitol Hilton in Washington DC as a vendor and provided
information to visitors about our own “Green Kleening”
Program. We also exhibited at the Classic Concierge Vendor
Trade Show in October again providing visitors with information
about Mister Kleen and the “Green Kleening” program.
Look for us at the next trade show or call us at 703-719-
6900 for more information.
Tammy Shapiro, Director of Business Development,
mans the booth at the AOBA Green Conference.
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 It’s that time of year again. The holiday season just
passed, the hustle and bustle is over and it’s time to get
back to business. We are here to remind you about what
seems to be a low priority on the list, yet very important,
carpet cleaning whether in your home or your place of
business. Having your carpets on a routine maintenance
schedule can increase the life tremendously, not to mention
the improved appearance. If you suffer from allergies,
having your carpets cleaned helps reduce trapped
dust particles.
The best times of the year to have your carpets cleaned
are spring and fall. You want to have them cleaned after
the winter snow; the sand and salt can really take a toll
on carpet fibers if not removed timely. While routine vacuuming
helps, it will not remove all of the debris. The
fall cleaning is used to remove the dirt, debris and pollen
after all of the summer fun and right before the holidays.
If you are interested in a free estimate, please call Christy
Clark, Director of Special Services at 703-719-6900 X 26
and ask for the Special Services Division.
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Wi-Fi Security – Here are some guidelines to help keep you
Wi-Fi Security Issues Free while connecting at the airports:
1) Check the network name – avoid networks that sound too
tempting like Free Wi-Fi, you can check the airport website to
read up on their wi-fi service – links to airport website are
available from this website http://www.airportwifiguide.com/;
2) Keep your laptop wireless off when you are not connecting
to the Internet. 3) If one is available always connect to a
secured virtual private network. Use only your secured web
email and don’t use mail software like Outlook that automatically
transmits your login information. 4) Always check the
URL line making sure it is “https://” (secured encrypted
page) when you transfer private information like your credit
card numbers or when logging into your online bank account.
Following the Wi-Fi Security Guidelines presented above
will help keep your online surfing at the airport safer and
more secure.
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Everywhere we turn, we are hearing about how tough things are in our
economy. While many of these challenges are beyond our control,
there is one thing we can do and that is to keep ourselves in good physical
and mental condition. This comes in many forms from exercise programs
to continuing education. I personally enjoy staying busy with my soccer,
which keeps me (and Mom and Dad!) busy three nights per week and
weekends. Recently, I wanted to challenge myself with something new
and added basketball to my weekly events. It’s been a lot of fun! Mom and
Dad were concerned about adding the additional sport and they allowed it,
so long as I maintained good grades. I assured them I would and I’m
proud to share that I received an A in every class on my most recent report
card. Sports and school are very important to me and I enjoy keeping myself
busy with them. It keeps me balanced…what’s your passion and what
keeps you balanced and focused?
Lexi Clark |
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